Shareable Content Strategy: Beyond Virality

Jared Hardy, fractional marketing strategist and creative partner

Insights

Stop Chasing Virality. Build Content People Want to Share.

Why viral marketing is the wrong goal, what research says makes content shareable, and how brands can build repeatable social content instead of chasing one lucky spike.

Originally published September 22, 2021. Rewritten and updated October 1, 2026.

Virality is a distribution outcome. It is not a business strategy.

That sounds obvious until a content meeting turns into, “How do we make this go viral?” The question is attractive because virality is visible. A spike in views feels like proof. Sometimes it is useful. Sometimes it is just a spike.

The better question is: why would someone share this, and what happens if they do?

People share for reasons

One of the most useful pieces of research on online sharing is Jonah Berger and Katherine Milkman’s study of New York Times articles. They found that social transmission was associated with emotion, practical usefulness, surprise, and interest. High-arousal emotions such as awe, anger, and anxiety were more likely to move content than low-arousal emotions such as sadness.

That does not mean every brand should manufacture outrage. It means sharing usually needs a reason. The content has to do something for the person passing it along.

  • It makes them look informed.
  • It makes someone laugh.
  • It says something they want to say.
  • It helps a friend.
  • It creates a reaction worth sending.
  • It gives them a useful shortcut.

Trend-chasing is getting less impressive

In my work, a borrowed trend rarely gives a brand a point of view. The trend is a format. What you add is the value.

If the only reason a piece of content exists is because everyone else made the same joke this week, it is hard to remember who made yours.

Borrow the behavior, not the personality.

You can use the pacing, format, hook, or participation mechanic of a trend without turning the brand into a copy of the feed.

Short-form video still matters

Short-form video can be useful for showing a product, explaining an idea or introducing a creator. I choose it when the audience and the job fit, then measure what happens after the view.

But a short video still needs a job. I usually think about content in a few buckets:

  • Discovery: earn the first few seconds of attention.
  • Proof: show a product, customer, creator, result, or point of view people can trust.
  • Education: answer a question well enough to be saved or sent.
  • Participation: give people a reason to comment, remix, respond, or show up.
  • Conversion: make the next step obvious when intent is already there.

Virality without a path is wasted attention

A million views can be useful. It can also be a million people who never remember the brand, visit the site, join the list, or come back.

The closer a content idea gets to launch, the more I want to know what happens after the view. Is there a profile worth exploring? A landing page that makes sense? An offer people understand? An email capture? A product page? A community? A second piece of content that continues the story?

Attention gets expensive when you keep starting over.

A better goal

Build content people want to share, then build a system that knows what to do with the attention.

That is less glamorous than “go viral.” It is also much more useful.

How this connects to my work

The Jones Road Beauty creator case study shows the kind of brief and creative judgment I bring through Cousin Labs. For the wider relationship between content and brand, see GuttButt. Explore my creator and content services and selected work.

Put It to Work

Make content useful after the view.

I build social and content systems around audience behavior, brand voice, and what the business needs attention to do next.

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